--- Shipping ---
Orders placed before 3PM Monday-Friday will be processed within 72 hours.
All Customized Apparel such as Bridal Babes Collection or Graphic Tees take 7-10 Business Days to Process without Shipping Time. Please let us know if you need your order within 2 weeks.
You will receive a shipping notification via e-mail once your order has been shipped.
Free Standard Shipping for ALL orders over $75 in the United States via USPS First Class.
- Please keep in mind that it can take 3-5 business days to receive your order from the day it was shipped
$29 Flat Shipping – USPS Priority Mail
- Please keep in mind that it can take 7-15 business days to receive your order from the day it was shipped
--- Exchanges + Returns ---
Jewelry + Accessories
All Jewelry + Accessories are final sale.
Bridal Babes Collection + All Graphic Tees
All customized apparel such as products from the Bridal Babes Collection and all Graphic Tees are Final Sale due to items being made to order.
At this time, returns are eligible for STORE CREDIT ONLY within 14 days of your delivery date.
Returns delivered past the 14 day mark will not be accepted and sent back on the customer's expense.
Customers are responsible for shipping and handling the return. Please track your order to ensure your refund.
Items should be unworn and in its original tags.
** All Sale Items are Final **
** Returns are issued within 3-4 business days of acceptance**
Due to the nature of our business and inventory constantly changing, items can only be exchanged for the same style but different size. Please write your new desired size on your invoice when shipped. If the item is no longer available, we will issue a store credit.
We will do anything we can to help you find a lost package, however, The Caydence is not held responsible for any package once the USPS tracking number states its been shipped. If your package is lost, please click here to file a claim with USPS.